Reviews from Our Guests

The chef’s cuisine and the drinks were both excellent.

Everyone provided such warm and pleasant service—it truly made me happy.

Since this is on par with a luxury hotel, I wish the check-out time were at least noon.

It’s a bit disappointing that we can’t relax as leisurely as we used to.

投稿者Female 40s(2025/06/28)

The attentive service, thoughtful hospitality, and care given to food and beverages were truly wonderful.

I would love to recommend this place to mountain lovers and outdoor enthusiasts.

Thank you for your kindness and for answering our questions so warmly during pick-up and drop-off.

As it is an outdoor facility, adjusting the room temperature between day and night was a bit challenging.

投稿者Females 40s, 60s(2025/06/28)

Even in the rain, we thoroughly enjoyed our stay.

It wasn’t that one aspect stood out—it was the overall balance of hospitality that made the experience well worth the price.

The facilities were excellent, the food was delicious, and even the poor weather didn’t diminish our satisfaction.

The staff were welcoming and always wore wonderful smiles.

投稿者Females 20s, 40s(2025/06/28)

The service, the food, the presentation—all centered on the guest—left a lasting impression.

I could feel every staff member’s genuine love for this place—I couldn’t find a single one who wasn’t excellent.

The entire experience felt extraordinary, and the piano performance at the Takibi Bar at the end truly soothed my soul.

While I understand it may be difficult to avoid, the bathrooms were quite warm during the day, with the toilet seat heaters still on.

投稿者Male 50s(2025/06/28)

We could enjoy breathtaking views and a high level of service.

The food is delicious, and being able to dine outdoors adds to the extraordinary experience.

There are many events, such as the bonfire bar, sunrise viewing, and Happo Pond trekking.

We would highly recommend this place to outdoor enthusiasts.
However, for those who aren't into the outdoors, factors like the cold and the need to walk to the restroom might make it less appealing compared to other options.

At the very least, it was an excellent facility for us.

It would be even better if hot water were available in the rooms and at the bathroom sinks.

Other than that, everything—the facilities, staff coordination, food, and activities—was absolutely top-notch!

投稿者Female, 40s(2025/02/22)

The breathtaking mountain views, the beautifully crafted gourmet dinner, and above all, the luxury of having a quiet atmosphere on Kids' Day made for an incredible experience.

The staff were all kind, welcoming, and provided exceptional, detailed service.

It was such a precious experience that, honestly, I’d rather keep this place a secret!
However, I would love to return with family and friends.

In times like these, the stunning scenery and peaceful, uncrowded location made for a truly relaxing stay.

It would be great if the locally produced wine served at dinner and other local souvenirs were available for purchase.

I also felt that changing towels every time in the onsen might be a bit wasteful.

Having lockers for each tent would be convenient for guests to store their personal belongings.

投稿者Female, 40s(2025/02/22)

The food was incredibly delicious, and I truly appreciated the kindness and attentiveness of the staff.

I believe anyone I recommend this place to would be delighted.

Even though it was raining, we were still able to enjoy our time.

Even with a 0-year-old child, we had a very comfortable stay. Thank you!

We would love to visit again next year.

Looking forward to it!

投稿者Male, 40s(2025/02/22)

The food was absolutely exceptional. I felt that the staff’s service was also very attentive.
The drink pairing service that complements the meals was a wonderful touch.
I also appreciated the inclusion of the Happo Pond trekking lift ticket.
The good weather was an added bonus!

I would like to recommend to others because,

I would love to come back with my family. I don’t know of any other glamping site that offers cuisine of this quality.

I was a bit concerned about the sound of cars passing by late at night.

投稿者Female, 50s(2025/02/22)

I will definitely visit every year from now on.

I’m always impressed by how both experienced staff and younger members work together with such energy and a shared purpose.

Im thinking about are there guests who stay for two nights? What kinds of plans are available for longer stays?

投稿者Female, 60s(2025/02/22)

I love the hospitality of the staff. The sense of openness, the beautiful location, and the well-maintained facilities are all excellent.

I would like to recommend to others because,

The combination of delicious cuisine and exceptional service.
The soothing experience of the campfire offers a refreshing escape from the ordinary.
You can enjoy the essence of camping without the hassle of preparation, cleanup, or the inconveniences of a mountain hut.

Please consider adding Nozawa Onsen’s craft gin to your selection.

It would be even better if more flowers were blooming in the flower park.

投稿者Female, 40s(2025/02/22)

I am deeply grateful for the staff’s dedicated and attentive service.
Thank you for your warm hospitality.

I would like to recommend to others because,

The beautiful, extraordinary space, the staff’s remarkable hospitality, and the delicious meals.

The table settings were lovely, blending perfectly with the surrounding greenery, which made the experience even more beautiful and memorable.

It would be nice to have a roof outside the toilet for protection from the rain.

Since this trip was a family getaway with my daughters—who are at an age where we may not have many more opportunities for such trips—it became a truly unforgettable experience.

Thank you for allowing us to create such precious memories together.

投稿者Female, 50s(2025/02/22)

I’ve traveled to many places across Japan, but it’s rare to find such a fulfilling experience in a location like this.
The onsen is always clean and at the perfect temperature—simply the best.

The round-trip shuttle service between Nagano Station and Hakuba is incredibly convenient and much appreciated.
Given the price, it’s a bit difficult to recommend to others.

The deck space connected to the JYUBAKO window was perfect for lying down and stargazing.
I hope that area will be utilized more effectively in the future.

投稿者Female, 50s(2025/02/22)

We were able to enjoy a full 24-hour stay with exceptional hospitality throughout.
The meals, as always, were incredibly delicious.

We would like to recommend to others because, it offers a truly special and unique stay experience.

We sincerely hope this service continues for a long time.
If we had one suggestion, it would be to have hot water available at the bathroom sink as well.

投稿者Male, 50s(2025/02/22)

We could enjoy an amazing outdoor dinner course in a stunning location.
We also get to fully experience a campfire.
Unlike many glamping sites where cleanliness can be an issue, even the bathrooms were impressively well-maintained.

We will recommend to others because,

It offers a unique experience that you can’t find at other hotels or resorts.

Even with only two guest rooms, there’s no shortage of staff, and they go above and beyond, setting up plenty of campfires for guests.

投稿者Female, 40s(2025/02/14)

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