Dedicated to and well-versed in the charm of Hakuba Kitaone Kogen Highland, our concierge supports your journey from the reservation stage, ensuring a seamless travel experience.

Our concierges have been providing various travel advice to our guests who have visited FIELD SUITE HAKUBA, but there have been many cases where we couldn't provide assistance in time for today or tomorrow's plans, leaving a feeling of "if only we could have given advice beforehand before traveling."

Therefore, starting from the 2023 Green Season, we will be providing a "Pre-trip Concierge" service where our concierges will give advice on places you should visit before you go on your trip to Hakuba, for guests who have made a reservation with us.

First of all, we have prepared a dedicated website that introduces recommended routes and spots from our concierges. We will send the login password to guests who have made reservations at FIELD SUITE HAKUBA by email, so we hope you can use it as a reference.

FIELD SUITE HAKUBA's concierges have a vast knowledge of the local area and can advise and help arrange a customized itinerary before and after your stay at FIELD SUITE HAKUBA.

Phone 080-7005-4389 (9:00-17:00 on Friday, Saturday, Sunday, and Monday / This phone service is available only for customers within Japan)

E-mail pretrip-c@fieldsuite-hakuba.com